IBM

IBM Storage Support & Maintenance

IBM Storage Support & Maintenance

Hardware Support for your IBM Storage Arrays
IBM equipment is a powerful addition to any data center storage portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Service IT Direct can help. By taking a different approach to standard OEM maintenance, we meet the needs of your IT environment with support that extends the life of your IBM gear and lowers costs.

Our third-party support includes:

– Savings of 40-80% on current IBM maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Service for Your IBM Storage

  • An icon of a server with a stack of disks.
  • Stable Infrastructure
  • Did you know? Our ongoing support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.
  • A Black Background With a Plane Flying in the Sky.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • A black star on a black background.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par IBM support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

Supported IBM Products

Solutions and flexible IBM storage maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and IBM storage warranty uplift.

  • IBM ESS Series
  • IBM PureData Systems
  • IBM DS Series
  • IBM Storwize
  • IBM FlashSystems
  • IBM SVC Series
  • IBM FlashSystem V9000
  • IBM TS Series
  • IBM XIV Series
  • IBM N Series
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