IBM Storage Support

Customized Support
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IBM Storage Maintenance

IBM Storage Maintenance

Hardware Support for your IBM Arrays.

IBM Storage helps you do more by ensuring your data is secure and easily accessible for faster, more informed decision making. It efficiently unites disparate data sources, so you can customize, automate and gain insight while reducing overall costs. Make sure your data is resilient and ready for hybrid cloud, big data and AI—and whatever comes next.

Our third-party support includes:

– Savings of 40-80% on current IBM maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Service for Your IBM Storage

  • Stable Infrastructure
  • Did you know? Our ongoing support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par IBM support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

Supported IBM Products

Solutions and flexible IBM maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and IBM storage warranty uplift.

  • IBM ESS Series
  • IBM PureData Systems
  • IBM DS Series
  • IBM Storwize
  • IBM FlashSystems
  • IBM SVC Series
  • IBM FlashSystem V9000
  • IBM TS Series
  • IBM XIV Series
  • IBM N Series
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