Cisco Network Support

Support & Maintenance

Cisco Network Support & Maintenance: An Enhanced Smart Net Solution.

Are you still paying for Smart Net agreements, and service contracts to keep your equipment online? If so, you are probably spending too much. You could save an extra 30-70% with a third-party support/Smart Net alternative, plus you can avoid an expensive hardware refresh, and keep your Networking equipment operating for years – even after your service contract expires.

Extending the life of your hardware with our third-party support is simple. Service IT Direct specializes in alternative options for Smart Net maintenance and end-of-life (EOL) support with extended service coverage outside your service contract.

There is an opportunity to reduce your Cisco support costs and meet demands without a Smart Net agreement. Third-party maintenance can help you weigh your support options and extend the life of your equipment with no loss in performance.

Improve Your Cisco Support

  • Stable Infrastructure
  • Did you know? Ongoing Smart Net support services can keep your hardware operating for years with no loss in performance through Cisco third-party maintenance.
  • 24x7 - 30-minute engineer callback Four hour onsite response × 365 days a year
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Need a customized solution? We’ll work with you to create an SLA that meets your needs.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Cisco server support.
  • Cutting costs should not mean settling for sub-par Cisco server support. Count on both improved service and substantial savings.

Supported Networking Products

Cisco Networking

  • Catalyst
  • MCS Series
  • MDS Series
  • Nexus

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.