Dell Storage Support & Maintenance

Service IT Direct - Customized Support
Hardware Support for Your Dell Storage

Hardware Support for Your Dell Storage

At the time of choosing post-warranty support for your Storage Equipment, it's important to consider all of your options. Like many data center professionals, you may only be familiar with the support available through Dell. There is a better solution that can keep your equipment operating with flexible, cost-effective service – even after your Dell warranty expires.

With Service IT Directs’ third-party Storage support, you can reduce your data center downtime and extend the life of your Dell equipment for as long as you need it.  We don't force you to purchase new equipment.

Our third-party support includes:

–Savings of 40-80% on current storage maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Support for Your Dell Storage Platform

  • We have dedicated engineers for service calls, site audits and preventative Dell support & maintenance.
  • With consistent support and an understanding of your goals, your engineer is quick to provide resolution and even recommendations for your data center.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Dell support.
  • Count on both improved service and substantial savings.

Supported Dell Storage Maintenance Products

Dell EqualLogic

  • PS100E, PS200E, PS300E, PS400E
  • PS4000E, PS4000X, PS4100E, PS4100X
  • PS5000E, PS5000X, PS5000XV
  • PS6000E, PS6000X, PS6000XV
  • PS6500E, PS6500XV, PS6510E

Dell Compellent

  • FS8600
  • HB-1235
  • SC030, SC040
  • SC200, SC220, SC280
  • SC40, SC400, SC4020, SC420
  • SC8000, SC9000

Dell PowerVault Libraries

  • TL1000
  • TL2000
  • TL4000

Dell PowerVault Storage Array

  • MD1000, MD1200, MD1220
  • MD3000, MD3000I
  • MD3200, MD3200I, MD3220, MD3220I
  • MD3600F, MD3600I, MD3620F, MD3620I
  • MD3800F, MD3820F, MD3820I
  • NX200, NX300, NX3000, NX3100