Cisco Support and Maintenance

Cisco Server Support & Maintenance:

An Enhanced Smart Net Solution

Are you still paying for Smart Net agreements, and Cisco service contracts to keep your equipment online? If so, you are probably spending too much. You could save an extra 30-70% with a third-party Cisco support Smart Net alternative, plus avoid an expensive hardware refresh, and keep your servers operating for years – even after your Cisco service contract expires.

Extending the life of your hardware with our third-party Cisco support is simple. Service IT Direct specializes in alternative options for Smart Net maintenance and end-of-life (EOL) support with extended service coverage outside your Cisco service contract. We pride ourselves in providing responsive and reliable support; service first, satisfaction always.

Man inspecting server rack with tablet.

Improve Your Cisco Server Support

Supported Cisco Server Maintenance Products

  • UCS 5108
  • UCS 6200
  • UCS B200M2 / B200M4
  • UCS B22M3
  • UCS C200M2
  • UCS 6120XP
  • Stable Infrastructure
  • Did you know? Ongoing Cisco Smart Net support services can keep your hardware operating for years with no loss in performance through Cisco third-party maintenance.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Cisco server support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Dell Server Support & Maintenance

Hardware Support  for Your Dell Servers

Hardware Support for Your Dell Servers

At the time to choose post-warranty support for your Dell server warranty, consider all of your options. Like many data center professionals, you may only be familiar with the support available through Dell. But there is a better solution that can keep your equipment operating with flexible, cost-effective service – even after your Dell server warranty expires.

With Service IT Directs’ Dell EMC Server Support, you can reduce your data center downtime and extend the life of your systems. We also are a Dell Partner and can get exclusive registered pricing for all your system needs. You don't have to be forced onto new equipment, and we will support you for as long as you need.

Our third-party support includes:

– Savings of 40-80% on current Dell server maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Support for Your Dell Server Platform

  • Dedicated support from a seasoned engineer
  • Count on your dedicated engineer for service calls, site audits and preventative Dell server support & maintenance.
  • With consistent support and an understanding of your goals, your engineer is quick to provide resolution and even recommendations for your data center.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Dell server support..
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

Supported Dell Server Maintenance Products

Dell PowerEdge

  • PowerEdge 1650
  • PowerEdge 1750
  • PowerEdge 1800/1850
  • PowerEdge 1900/1950
  • PowerEdge 2500/2550
  • PowerEdge 2600/2650
  • PowerEdge 2850/2950

Dell PowerEdge C-Series

  • PowerEdge C110
  • PowerEdge C2100
  • PowerEdge C6100
  • PowerEdge C6145

Dell PowerEdge T-Series

  • PowerEdge T100/T110
  • PowerEdge T300/T310
  • PowerEdge T410/T420
  • PowerEdge T610/T620

Dell Power Edge R-Series

  • PowerEdge R200
  • PowerEdge R210
  • PowerEdge R220
  • PowerEdge R300

Dell Blade Servers

  • PowerEdge M1000
  • PowerEdge M520
  • PowerEdgeM620
  • PowerEdge M915

Fujitsu

Fujitsu Server Support & Maintenance

Hardware Support for your Fujitsu servers Arrays

Fujitsu equipment is a powerful addition to any data center servers' portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Service IT Direct can help. By taking a different approach to standard OEM maintenance, we meet the needs of your IT environment with support that extends the life of your Fujitsu gear and lowers costs.

Our third-party support includes:

– Savings of 40-80% on current Fujitsu maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– Service for Your Fujitsu servers

Service for Your Fujitsu Servers

  • Stable Infrastructure
  • Did you know? Our ongoing support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Fujitsu support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

Supported Fujitsu Products

  • M-Series
  • Primergy x86

HPE

HPE Server Support | Service IT Direct

HPE

World-Class HPE Server Support and Maintenance

HPE equipment is a powerful addition to any data center servers' portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

With Service IT Direct, you can maintain your HPE equipment past its warranty or end of service life. Get direct access to Service IT Direct technical support with our HPE server maintenance.

If you’re like many IT managers, you may think you need to wait until all your equipment is out-of-warranty and off support contracts before you can get started with HP server support and maintenance from a third party.

Our industry unique “One Contract / One Engineer” service is one that nobody else offers in the industry and is ideal if you have a mix of newer servers that are still covered on a Care Pack with HP and older equipment that you have to renew support on. Rather than renewing the Care Pack with HP, if you put the expiring server or storage equipment on contract with third party maintenance through Service IT Direct, we will take support calls for all of the equipment, including the in warranty equipment with HPE.

Service for Your HPE Servers

  • Stable Infrastructure
  • Did you know? Our ongoing support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par HPE support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

Supported HPE Products

Solutions and flexible HPE server maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and HPE server warranty uplift.

HPE Integrity Systems

• BL-Series

  • Integrity BL860
  • Integrity BL870
  • Integrity BL890

• RX-Series

  • Integrity RX2620
  • Integrity RX2660
  • Integrity RX3600
  • Integrity RX6600

HPE 9000 Servers

• J-Series

  • HP9000 J6000
  • HP9000 J6700

• K-Series

  • HP9000 K750
  • HP9000 K580

• RP-Series

  • HP9000 RP3440
  • HP9000 RP4440
  • HP9000 RP5450
  • HP9000 RP7400

HPE ProLiant Servers

• BL-Series Gen1 – Gen10

  • ProLiant BL20P
  • ProLiant BL25P
  • ProLiant BL460C
  • ProLiant BLC3000 / BLC7000

• DL-Series Gen1 – Gen10

  • ProLiant DL320E
  • ProLiant DL320
  • ProLiant DL360
  • ProLiant DL380
  • ProLiant DL580

• ML-Series Gen1 – Gen10

  • ML110
  • ML150
  • ML310 / ML3300 / ML350
  • ML530 / ML570

HPE BladeSystem

  • BladeSystem BC2000
  • BladeSystem BC2500

HPE 3000

• KS-Series

  • HP3000 969KS
  • HP3000 979KS

• LX-Series

  • HP3000 927LX

HPE Superdome

  • Superdome
  • Superdome 2

DEC VAX

  • VAX 3100
  • VAX 4000
  • VAX 4100 / 4200 / 4300
  • VAX 6200
  • VAX II

DEC/Compaq/Alpha

  • All Alpha Servers DS Series
  • All Alpha Servers ES Series
  • All Alpha Servers GS Series

Server IBM Support

World-Class IBM  Support & Maintenance

World-Class IBM Support & Maintenance

Hardware Support for your IBM servers Arrays

IBM equipment is a powerful addition to any data center servers portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Meet demands, refine refresh strategies and achieve goals with IBM third-party maintenance (TPM).

Service IT Direct can help. By taking a different approach to standard OEM maintenance, we meet the needs of your IT environment with support that extends the life of your IBM gear and lowers costs.

Our third-party support includes:

– Savings of 40-80% on current IBM maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Service for Your IBM Servers

Supported IBM Products

Solutions and flexible IBM server maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and IBM server warranty uplift.

  • IBM zSeries Mainframe
  • IBM Power Systems
  • IBM BladeCenter
  • IBM Flex Systems
  • IBM pSeries RS/6000
  • IBM PureFlex
  • IBM iSeries AS/400
  • IBM xSeries
  • Stable Infrastructure
  • Did you know? Our ongoing support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par IBM support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

Lenovo Server Support and Maintenance

Service IT Direct's  Support & Maintenance

Service IT Direct's Support & Maintenance

Does downtime or system failures stress you out or keep you up at night? Our purpose is to align ourselves as our client’s premier technology partner by providing the highest-level data center to end user support services. We put the Client first and take a consultative approach to determine the right service levels and cost solutions with custom SLAs.

STOREWIZE
SYSTEM X
THINKSERVER

" Considering a refresh? We are an authorized Lenovo reseller! Ask us how we can help you save on new equipment purchases!"

From growing small businesses to enterprise workloads, Lenovo servers offer the unmatched value, flexibility and industry-leading efficiency with Intel® Xeon® Scalable processors to meet mission-critical demands with legendary quality and reliability.

lenovo marketing

Sun/Oracle

Sun/Oracle Server and Storage Support & Maintenance

Hardware Support for your Dell EMC Storage Arrays

Sun/Oracle equipment is a powerful addition to any data center system portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Service IT Direct can help. By taking a different approach to standard OEM maintenance, we meet the needs of your IT environment with support that extends the life of your Sun/Oracle gear and lowers costs.

Our third-party support includes:

– Savings of 40-80% on current Sun/Oracle maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Service for Your Sun/Oracle servers

Supported Sun/Oracle Products

  • Server
  • Netra
  • SPARC Enterprise (M&T)
  • SunFire (B, E, T & V)
  • SunFire x86
  • Storage
  • StorEdge
  • ZFS
  • Software
  • Sun Solaris

Solutions and flexible Sun/Oracle server maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and Sun/Oracle server warranty uplift.

  • Stable Infrastructure
  • Did you know? Our ongoing support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Sun/Oracle support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.
Supermicro  Support & Maintenance

Supermicro Support & Maintenance

Hardware Support for your Supermicro Systems

Supermicro equipment is a powerful addition to any data center portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Supermicro rack scale plug and play solutions.

Our third-party support includes:

– Savings of 40-80% on current Supermicro maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Service IT Direct can help. By taking a different approach to standard OEM maintenance, we meet the needs of your IT environment with support that extends the life of your Supermicro gear and lowers costs

Service for Your Supermicro Storage

  • Stable Infrastructure
  • Did you know? Our ongoing support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Supermicro support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.
  • Servers
  • Chassis
  • Storage
  • Blades