IT Maintenance

Service IT Direct is a high-performance low-cost IT support company that delivers incredible value to our customers.

Our solutions are comprehensive and 100% reliable.

Enterprise Field Engineers

We hire only the best Enterprise level 3 Engineers hardware and software Engineers directly from the OEMs.

Parts

We give our field Engineers ALL the parts necessary, so no matter what may fail, we have a fully tested replacement
in stock.

Command Center

Our support management system is considered one of the best in the industry by Gartner.

Servers

We support HP, IBM AS400, Dell, Cisco, Fujitsu, Sun/Oracle, Lenovo, DEC Alpha, VAX, and PDP.

Storage

We support NetApp, HP, IBM, Dell EMC, STK, Hitachi, 3 Par, Nimble, Lefthand, Extreme I/O, Spectra, Falconstor. Purestorage, and Dot-Hill

Network

We support Cisco, Juniper, Brocade, Procurve, Fortinet, and Foundry F5.

Software Support

We support HPE, AIX, Open VMS, Red Hat, Solaris, Vmware, MS, IOS, and MACPurestorage, and Dot-Hill.

Smart Handz TM

We use your employees as our hands and through video technology we can support the most complex of issues and cut your support costs up to 90%.

Service Levels

We offer standard SLAs as well as flexible options.

Cloud Security

We utilize the latest and most effective security tools to protect you from ransomware and phishing attacks. We will also provide your users with current information to add to your security training programs.