All business computer networks require constant upkeep and maintenance to keep them working smoothly and avoid missing deadlines. Oracle Solaris software, like all other operating systems, needs IT professionals to diagnose and repair problems that occur during daily network computer use.
What is Oracle Solaris?
Oracle Solaris software, a Unix operating system developed by Sun Microsystems in 1992, is now in its 11th version. Oracle purchased Sun in 2010, and the software is officially known as Oracle Solaris. The Solaris operating system is suitable for companies requiring a large number of CPUs. Dell, Intel, Fujitsu, and Hewlett-Packard support Solaris on their x86 systems.
Maintenance and Support for Oracle Solaris
Solaris software may occasionally encounter problems your employees can’t fix. That’s why hiring an IT company to provide software and tech support is important. An IT services company with experience in all versions of Oracle Solaris software. Remote software support 24/7 helps you solve productivity issues caused by slow-running or frozen computers and other issues.
Outside software support increases your company’s productivity and lowers expenses. An on-call staff of IT professionals has more accumulated knowledge regarding Solaris (and other software) than one highly-paid staff IT person. Even though third-party IT support reps aren’t right there with you in the office, they provide essential troubleshooting and repair via phone, chat and email. In some cases, they may even pay a visit to your office to replace equipment or conduct major repairs.
Solaris Network Troubleshooting
If you’re having problems with the Solaris network in your office, here are a few pointers to get the system working properly.
- Get the clearest description of what’s wrong with the network from the user. If an employee tells you his or her system crashed, find out what happened just before the OS crashed, and if the problem is a recurring one.
- Focus on the main network problem before tackling other problems you discover during the troubleshooting process.
- Take into account even the most obvious or mundane reasons for problems, such as a broken connector. Rule out these causes before moving on to system troubleshooting.
- Backup configuration files with a timestamp before changing them in case an error occurs during repair.
Service IT Direct offers software support for Oracle Solaris. Our IT maintenance and support professionals can help you with Sun/Oracle Solaris software versions up to Oracle 11.3 (and any new versions released after it). Give us a call at 888-596-4720 to learn more about our IT support services for Solaris and other Oracle software
Service IT Direct | Oracle Solaris Software Support | 888-596-4720