Dell

Dell Storage Support & Maintenance

Hardware Support for Your Dell Storage Support

Hardware Support for Your Dell Storage Support

At the time of choosing post-warranty support for your Dell Storage warranty, consider all of your options. Like many data center professionals, you may only be familiar with the
support available through Dell. But there is a better solution that can keep your equipment operating with flexible, cost-effective service – even after your Dell Storage
warranty expires.

With Service IT Directs’ third-party Dell Storage support, you can reduce your data center
downtime and extend the life of your Dell gear.

Our third-party support includes:

–Savings of 40-80% on current Dell storage maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Support for Your Dell Storage Platform

  • An icon of a server with a stack of disks.
  • Dedicated support from a seasoned engineer
  • We have dedicated engineers for service calls, site audits and preventative Dell Storage support & maintenance.
  • With consistent support and an understanding of your goals, your engineer is quick to provide resolution and even recommendations for your data center.
  • A Black Background With a Plane Flying in the Sky.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • A black star on a black background.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Dell Storage support.
  • Count on both improved service and substantial savings.

Supported Dell Storage Maintenance Products

Dell EqualLogic

  • PS100E, PS200E, PS300E, PS400E
  • PS4000E, PS4000X, PS4100E, PS4100X
  • PS5000E, PS5000X, PS5000XV
  • PS6000E, PS6000X, PS6000XV
  • PS6500E, PS6500XV, PS6510E

Dell Compellent

  • FS8600
  • HB-1235
  • SC030, SC040
  • SC200, SC220, SC280
  • SC40, SC400, SC4020, SC420
  • SC8000, SC9000

Dell PowerVault Libraries

  • PowerVault TL1000
  • PowerVault TL2000
  • PowerVault TL4000

Dell PowerVault Storage Array

  • MD1000, MD1200, MD1220
  • MD3000, MD3000I
  • MD3200, MD3200I, MD3220, MD3220I
  • MD3600F, MD3600I, MD3620F, MD3620I
  • MD3800F, MD3820F, MD3820I
  • NX200, NX300, NX3000, NX3100
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EMC

Dell EMC Storage Support & Maintenance

Dell EMC Storage Support & Maintenance

Hardware Support for your Dell EMC Storage Arrays
Dell EMC equipment is a powerful addition to any data center storage portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Service IT Direct can help. By taking a different approach to standard OEM maintenance, we meet the needs of your IT environment with support that extends the life of your Dell EMC gear and lowers costs.

Our third-party support includes:

–Savings of 40-80% on current Dell EMC maintenance costs
– Flexible Support Maintenance that adjusts with your changing needs
– The Engineering skills and available parts to support your multi-platform data center

Service for Your Dell EMC Storage

  • An icon of a server with a stack of disks.
  • Stable Infrastructure
  • Did you know? Our support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance
  • A black background with a plane flying in the sky.
  • Maximum Uptime
  • When hardware fails, make one quick call.
  • Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.
  • A black star on a black background.
  • Quality of Service
  • Cutting costs should not mean settling for sub-par Dell EMC support.
  • Count on both improved service and substantial savings with Service IT Direct’s Support.

Dell EMC Logo for a Website Poster

  • You can refresh your service, not your hardware.

We Provide Dell EMC Storage Support and Parts for These Products and More.

Supported Dell EMC Products

Solutions and flexible Dell EMC storage maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and Dell EMC storage warranty uplift.

  • Avamar
  • Data Domain
  • Celerra
  • Isilon
  • Clariion
  • Dell Compellent
  • Concentrix
  • Dell Equallogic
  • Dell PowerVault
  • VNX/VNXe
  • Symmetrix / VMAX
  • VX Rail
  • XtremIO
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