IBM Storage Support & Maintenance

Hardware Support for your IBM Storage Arrays

IBM equipment is a powerful addition to any data center storage portfolio. When equipment goes End-of-Service-Life (EOSL), you don’t want to lose access to its unique data center design concepts that can be difficult to replicate. You need an end-of-life (EOL) support package.

Service IT Direct can help. By taking a different approach to standard OEM maintenance, we meet the needs in your IT environment with support that extends the life of your IBM gear and lowers costs.

Our third-party support includes:
  • Savings of 40-80% on current IBM maintenance costs
  • Flexible Support Maintenance that adjusts with your changing needs
  • The Engineering skills and available parts to support your multi-platform data center
  • Looking for IBM Support Options?

    Save 40-80% with third-party IBM support & maintenance coverage.

    Service for Your IBM Storage

    An icon of a server with a stack of disks.

    Stable Infrastructure

    Did you know? Our support services can keep your hardware operating for years with no loss in performance through Service IT Direct’s customer support maintenance.

    A black background with a plane flying in the sky.

    Maximum Uptime

    When hardware fails, make one quick call. Your dedicated engineer will be onsite, with the correct parts, to resolve the issue and restore your operations.

    A black star on a black background.

    Quality of Service

    Cutting costs should not mean settling for sub-par IBM support. Count on both improved service and substantial savings with Service IT Direct’s Support.

    IBM Logo in Black on a White Background

    You can refresh your service, not your hardware.

    We provide IBM Storage support and parts for these products and more.

    An IBM Storage Facility Room Snap Shot

    Supported IBM Products

    Solutions and flexible IBM storage maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and IBM storage warranty uplift.

    IBM ESS Series

    IBM PureData Systems

    IBM DS Series

    IBM Storwize

    IBM FlashSystems

    IBM SVC Series

    IBM FlashSystem V9000

    IBM TS Series

    IBM XIV Series

    IBM N Series