IT Maintenance

Service IT Direct is a high-performance low-cost
IT support company that delivers incredible value
to our customers.

Our solutions are comprehensive and 100% reliable.

Enterprise Field Engineers

We hire only the best Enterprise level 3 Engineers hardware and software Engineers directly from the OEMs.


We give our field Engineers ALL the parts necessary to make the repair, so no matter what may fail, we have a fully tested replacement of parts in stock.

Command Center

Our ticketing and Enterprise Support Portal (ESP) management system is considered one of the best in the industry by Gartner.


We support HP, HPE, IBM, Dell, Cisco, Fujitsu, Sun/Oracle, Lenovo, DEC Alpha, VAX, and PDP.


We support NetApp, HP, HPE, IBM, Dell EMC, STK, Hitachi, 3 Par, Nimble, Lefthand, Extreme I/O, Spectra, Falconstor. Purestorage, and Dot-Hill


We support Cisco, Juniper, Brocade, Procurve, Fortinet, and Foundry F5.

Software Support

We support HPE, AIX, Open VMS, Red Hat, Solaris, Vmware, MS, IOS, and MACPurestorage, and Dot-Hill.

Smart Handz TM

We use your employees as our hands and through video technology we can support the most complex of issues and cut your support costs up to 90%.

Service Levels

We offer standard Service Level Agreements (SLA) – 24×7, Same Day, Next Business Day, as well as flexible option to meet your needs.

Cloud Security

We utilize the latest and most effective security tools to protect you from ransomware and phishing attacks. We will also provide your users with current information to add to your security training programs.

We want to be an extension of your team and your trusted Partner. Call us today 888-596-4720