We are a leading company in hardware support.
Wherever, whenever. We’ll be there.

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Software Support Services

We are a leading company in hardware support.
Wherever, whenever. We’ll be there.

Software-related problems can tie up your IT staff and halt your entire business. To stop this from happening Service IT Direct employs a support model that provides only tier-4 level senior support personnel to handle all your software support needs, whether your organization uses HP, Sun, or IBM software.

You’ll receive a complete service portfolio that includes remote 24x7x365 software technical support, rapid problem resolution, and product usage advice for virtually all of your software products. Our Software Support Services will enable your IT organization to:

  • Reduce operating costs and increase IT staff productivity
  • Improve system availability and reduce downtime
  • Supplement IT staff skill and knowledge constraints

Contact us

For more information, speak with your Service IT Direct Representative, call 1-123-1234, or send us a message today.

Send us a message

Support Engineers

The key to our service is our senior-level Support Engineers, who take the time to gain an intimate knowledge of your staff, their skill sets, and the software stack in your IT environment. Our Software Engineers also work in lock step with our Hardware Engineers to ensure even the most complex problems are resolved quickly in order to keep your IT operations functioning efficiently.

We specialize in HP, IBM, and Oracle/Sun Servers and we have expertise in most software products that are available on the following platforms:

  • AIX
  • HP-UX
  • MPE
  • Solaris
  • Tru64
  • VAX/VMS
  • HP-OpenVMS