The reason we are the best isn’t a fluke, or by chance, nor is it just hearsay. It is by design and it is a fact.
We have everything in place to offer fail-proof, mission-critical support to our customers and to ensure a 100% success rate.
We staff only the best hardware and software engineers hired directly from OEMs that they represent. We assign each client their very own hardware and software support team. This team will get to know your people and IT infrastructure intimately. We give our teams ALL the parts necessary, so no matter what may fail, they have a fully tested replacement in stock. And there’s more: Service IT Direct ensures that these teams are constantly successful by empowering them to do whatever it takes to get the customer back up and running in the shortest amount of time, period.